My student was not present when we tried to log on, what should I do?

We apologize if you ever experience this.

  1. First, check your scheduled tutoring times and make sure you are logging in at the correct time.

  2. Make sure you are following the tutor login process on the BookNook website.

  3. Occasionally students will be absent. However, please stay logged in for the 25 minutes of your session to allow the student an opportunity to receive tutoring if they are late. Per our Tutor Attendance Policy, you are paid regardless of whether or not a student shows up for your session.

Note- In instances of student absences, tutors are still paid for their sessions when following the steps above.